Sanford, ME

Cancellation Policy

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Cancellation Policy

We respectfully request that you give a minimum of 12 hrs notice for any cancellation/reschedules. More than 1 last-minute cancellation (less than 12 hrs) will result in a $20 fee.

No-show appointments will now incur a fee equivalent to a standard exam, currently $69. Other clients and sick patients have been turned away to accommodate your scheduled appointment.

We understand emergencies arise, but a sudden onslaught of no-show and last-minute cancellations have forced us to amend our current policy to be fair to all of our clients and patients trying to get in for appointments. Thank you for your understanding.

** Please note that voicemail messages are checked once daily in the morning, so if you call in and leave a message to cancel or reschedule your appointment for the same day, we are likely not going to receive that message and fee will be charged. Please text in if you are cancelling/rescheduling for a same-day appointment**

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